FAQs
Here are a few Frequently asked questions with answers that may help you prepare for your "Brandon Warren Experience".
Where are you located?
We are located in the Woodberry/Hampden neighborhood of Baltimore, Maryland.
How should I prepare for my appointment?
Please compile images or videos of garments that inspire and excite you. It is helpful to find things that are similar to the design or silhouette you have in mind. Determine your budget considering the garment that you would like to have produced. It is also helpful to bring or wear proper undergarments/shape wear that make you feel comfortable and give you the look that you desire.
How much are dresses and gowns?
All custom dresses and gowns require custom pricing depending on fabric, design, and details. Pre made items are all individually priced to sell.
How long will it take for my garment to be completed
Custom made garments require custom timelines. Completion dates are contingent upon design details, client and designer scheduling, and the nature of each garment. We will be able to create a realistic timeline and due date that works for each customer project.
How much will my garment cost?
Custom garments require custom pricing. However, each garment will be priced based on the design, cost of materials, time to execute, and timeframe for when it’s due.
How do you accept payments?
We offer a wide range of payment options. Credit card payments, and PayPal payment are accepted with a 3% surcharge added. While Cash, Apple Pay, and Zelle are all free of charge.
What is your late policy?
5-10 mins late $50.00 fee
15-20 mins late $75.00 fee
25-30 mins late $100.00 fee and automatic cancellation
All late fees will be added to final balance and must be paid at or before final pickup.
Who should I bring with me to my consultation/appointment?
Each client is welcome to bring up to 2 guests to accompany them. We recommend selecting supportive and encouraging individuals who will contribute to creating a truly special experience. For underage clients, a parent or guardian must be present.
What sizes do you design for?
We design for sizes 00-16.
Can I bring my child/children with me to my appointment?
Children are not allowed at the studio unless they are being serviced.
Do you offer alteration services?
We only offer custom design services and select alterations on Brandon Warren garments.